To report complaints such as barking or dogs off leash, you can call, mail, or send a fax to the Shelter. 

What should I include in my complaint?

Your complaint should:

• Provide complete details of your complaint
• Include your name, address and telephone number

Any information that you provide will be kept strictly confidential, unless it is required for legal purposes.  In such instances however, your information will only be disclosed with your approval and signature.

Will the City send me a reply for my complaint?

Yes.  The only circumstances under which the City does not generally reply to individual complaints is if your complaint is related to parking or if you have specified in your complaint not to reply.