Deputy City Manager's Office
The Deputy City Manager assists with the function of the City Manager’s Office and acts for the City Manager in his absence. The position leads a variety of corporate initiatives such as strategic and business planning. In addition, this position is responsible for a number of City departments and sections including:
- Corporate Communications
- Corporate Planning
- Economic Development and Tourism
- Fire/Rescue & Emergency Management
- Human Resources
- Information and Communications Technology (ICT)
- Legal and Bylaw Services
The Deputy City Manager is also the City liaison to the Coquitlam RCMP and manages the administrative support to the Mayor’s Office.
During the activation of the City’s Emergency Operations Centre (EOC), the Deputy City Manager is the EOC Director, responsible for making primary decisions and managing the City’s emergency response.
Corporate Communications supports both internal and external communications, including advertising, marketing, media relations, strategic communications and multi-media advice, community engagement and consultation, and management of the Print Shop. The department is also responsible for the content development, design and management of the City website and social media channels.
The Manager Corporate Planning develops the Strategic Plan that serves as a guide for all other long-range planning for the City, such as the Financial Plan and the City-wide Official Community Plan. An important part of the process includes working with Council, staff and the public to establish the vision, mission and values for the community and City organization. The Manager Corporate Planning also coordinates the business planning process, which determines the goals and objectives for the organization and sets corporate priorities. Results are monitored and reported to Council and the public on a trimester basis.
Economic Development and Tourism
Economic Development and Tourism is responsible for delivering the City’s Economic Action Plan and Tourism Blueprint, which increase the economic vitality of Coquitlam. The division works closely with the local business community and various partners to increase employment opportunities, market the City, and attract investors and tourists. This includes the Coquitlam Business Connects Program, a business outreach program that focuses on keeping businesses in Coquitlam, while helping them grow and succeed. The City’s Film Office also falls within the Economic Development Division.
Fire/Rescue & Emergency Management
Coquitlam Fire/Rescue provides emergency response to structure fires as well as medical emergencies, motor vehicle incidents, public assistance requests, and animal rescues. Additionally, the department provides specialized and technical rescues such as those involving heights, industry, confined space, trenches and water. Coquitlam Fire/Rescue is also trained and equipped in wild-land urban interface firefighting, as well as response to Chemical, Biological, Radiation, Nuclear, and Explosives (CBRNE) incidents. The department also delivers Fire Prevention and Education Programs aimed at reducing fire-related injuries or death and property loss.
The Emergency Management Office coordinates the planning of both the internal and external resources needed to provide effective response and recovery in a disaster situation. This includes deployment of the emergency operations centres, organization and preparedness of staff and volunteers, and promotion of public and corporate emergency preparedness.
Human Resources develops and manages the corporate programs that impact employees such as: recruitment and selection, labour relations, collective bargaining, staff training and development, occupational health and safety, payroll, benefits, and job evaluation.
For current City career opportunities click here.
Information and Communications Technology (ICT)
ICT is responsible for the City’s integrated software applications and coordinating telecommunications requirements, including telephone and mobile devices. The department also leads the long-term capital and strategic planning for the acquisition of hardware and information systems, and provides technical support for the City’s many information and communications systems. The Manager Information and Communications Technology also oversees QNet, a municipal corporation owned by the City of Coquitlam, which enables community access to fibre optics and competitive telecommunications services.
Legal and Bylaw Services
The Director of Legal and Bylaw Services is the City Solicitor. The division oversees all legal matters for the City, as well as bylaw enforcement and business licensing. In addition, Legal and Bylaw Services is responsible for Coquitlam’s Animal Shelter and animal care services, including volunteer coordination at the facility.
Deputy City Manager's Office
Deputy City Manager