Hydrants are designed primarily to provide water for fire-fighting. They are located throughout the City so that every building structure has one readily available for its’ protection. Hydrants also have other uses including water main flushing, providing temporary water service to properties during water main shutdowns, and even act as a source of water in the event of an emergency.
When the Fire Department needs to use a hydrant, it is important they can gain access to it easily. Please remember to:
- Clear snow from around hydrants in front of your property.
- Do not plant any trees, shrubs, flowers within 1 metre of a hydrant.
- Do not put up fences, walls, or any structure within 1 metre of a hydrant.
- Do not place anything between a hydrant and the street so it is easily seen by the Fire Department.
Problems with Fire Hydrants
If you see any problems with a fire hydrant, please report it to Engineering Customer Service at 604-927-3500. Each hydrant has a number painted on top and this information would be helpful if you are reporting a problem. Problems may include:
- Water leaking.
- Damage from an accident.
- Missing caps.
Private Fire Hydrants
Some properties have privately owned fire hydrants which the City does not maintain. If a privately owned hydrant is leaking or damaged, the property owner should be notified. Private hydrants can be identified as they will not have a number painted on it.
Using A Fire Hydrant
Using a fire hydrant is restricted to authorized people only. If you need to use a fire hydrant, a permit must be issued and the fee paid. To request a permit, contact Engineering Customer Service at 604-927-3500 or visit the Engineering section of City Hall.
Engineering & Public Works Customer Service
Engineering Emergency Services for Water, Sewer and Roads
24 Hours a Day, 7 Days a Week
If this matter is urgent, please call our Engineering and Public Works Customer Service line at 604-927-3500 (24 Hours / 7 Days a Week).
Engineering Customer Service Email: firstname.lastname@example.org
Please Note - The Engineering and Public Works email address is only monitored during regular business hours (Monday to Friday: 8:00 a.m. - 5:00 p.m.).