Help

Navigating Our Website

Tips for getting the most out of your visit to coquitlam.ca.

Homepage

The Coquitlam homepage is designed as a portal to quickly get you to the information you are looking for. It is also designed to display and promote the most current city news, city events and the important projects happening in the City of Coquitlam. 

You will find six navigation boxes on the home page that represent the website’s main navigation channels. These are:

  • Recreation Parks and Culture
  • City Services
  • City Hall
  • Public Safety
  • City Planning and Development
  • Why Coquitlam

Each navigation box when clicked on will take you directly to the landing page for that navigation channel. When you hover over the navigation boxes, an image will pop up with a feature for a timely event or program/initiative that has been designated a priority. These images and messaging will change from time to time.

Other features on the home page are:

  • Link “Go” button to recreation and program registration.
  • City News which lists the most recent media releases and links directly to the News/media webpage.
  • E-services tool that links to any of the City’s online e-services.
  • City Calendar link.
  • Footer information: Sitemap, Customer feedback, Related Links, Terms of Use, Privacy Policy, City Hall Address, Social Media Icons (Facebook, RSS Feeds), and Navigation Links.

Landing Pages

The landing pages represent a navigation channel of content that has been identified as related information at a very high level. Each navigation channel, landing page, and web pages within this channel are identified by a specific colour to help users identify what area of the website they are in:

  • Recreation Parks and Culture - green
  • City Services - orange
  • City Hall - turquoise
  • Public Safety - red
  • City Planning and Development - blue
  • Why Coquitlam - purple

Main Navigation Bar - Mega Drop-down Menus

As you cursor over the on the main navigation bar across the top of every page, a mega drop-down menu of the links for that area on the site will be displayed. The main items here are identical to the navigation that is displayed on the left-hand side of the page, and all the items will be listed below on the page. These main headings are identified by the same colour and then below the heading, and in most cases below a small description, the third-level headings for the content that is contained within.  This mega drop-down menu is available from every page on the website except the home page.

Sub-Navigation Menus (Left-hand side of page)

On the left of all pages you will see a navigation bar showing the pages for that section. Use the Overview pages to see all the pages of relevant information for that section.

Features on Each Navigation Channel

There are features on each navigation channel (identified as images with text and an arrow) that link to information that has been identified as either most popular, frequently requested and/or high-priority information within that navigation channel. These are intended to get our users quickly to information they want most often. By clicking on one of these, you will get taken directly to the page with that content.

Rotating Banner Images

On each landing page there are rotating banner images. These images and captions will also change from time to time as they are also intended as a feature for a timely event or program/initiative that has been designated a priority.

Site Search

At the top of every page you will see the Search tool. To Use the Search tool, enter one or two keywords that best describe your search. See Quick Search Tips (below) for more help. Then simply click on the search button, and a list of results that most closely match your keywords will be displayed.

Quick Search Tips

The search tool appears at the top of every page in the coquitlam.ca web site. To begin a search of City of Coquitlam website, simply type in one or more keywords. Searches are not case-sensitive (it doesn't matter whether you capitalize words or not).Try to choose keywords that best describe what you are searching for.

Remember that every word on a page is indexed, so try to choose a word that will be fairly specific to your area of interest. If matches to your query are found, a list of matching pages will be displayed.

Once you submit the search, a list of pages containing your query will appear. The results will be ranked with the highest scoring pages listed first. Pages are given a "score" by the search engine according to how often and where the query word occurs. For example, a word in a page title will score higher than a word in the page text.  Generally, a higher-scoring page is more likely to be relevant to your search.

Online Tools & Services

Our website features several tools for your convenience:

  • City Contacts – customer service and other City contacts
  • Coquitlam Forms - inventory of Coquitlam's PDF forms.
  • Coquitlam Calendar - upcoming special events happening in Coquitlam as well as City Council meetings and other events hosted by the City.
  • Field Closure Information
  • Job Listings –external job postings and their status
  • Online Payments
  • Park Finder - helpful tool to find out information on all the parks and their amenities that Coquitlam has to offer.
  • Pet Finder - find that special pet you want to adopt.
  • Volunteer Opportunity Listing.