Preparedness Information

Emergencies and disasters can occur anywhere, at any time. It could be anything from an earthquake, to a flood, to a severe winter storm. In the event of a major disaster, you and your family should be able to take care of your basic needs for at least 72 hours.

We encourage everyone to prepare their personal or family emergency plan, and have an emergency kit ready that includes basic supplies as well as special needs items. Always maintain a ¼ tank of gas in your vehicle and keep a flashlight and hard-soled shoes beside each family member’s bed so evacuation in the dark, at night during an emergency is easier to navigate.

26 Weeks to Emergency Preparedness

Every person must have a personal or family emergency plan. To ensure the safety and well-being of you and your family, you should prepare now to take care of your basic needs for at least the first 72 hours following a disaster.

The steps are simple:

  1. Know the risks – Although the consequences of disasters can be similar, knowing the risks specific to your community and the region can help you better prepare.
  2. Make a plan – It will help you, and your family know what to do.
  3. Arrange an out-of-area contact person – This should be a person who lives outside BC who would not be affected by a major event, such as an earthquake, and ensure each family member has that person's numbers with them all the time by completing an out-of-area contact card. See more details on this below as well as a handy template you an print out for your use.
  4. Assemble emergency supplies – During an emergency, we will all need some basic supplies. We may need to get by without power or tap water. Be prepared to be self-sufficient for at least 72 hours in an emergency.

Tip Sheet

Use this helpful tip sheet, 26 Weeks to Emergency Preparedness that you and your family can follow. ​Once they are all completed, you will have all the ​necessary supplies for you and your family's basic needs to take care of yourselves for 72 hours following an emergency or disaster.

Good luck! 

Be a Hero, Be Prepared

Out-of-area Contact
Arrange an out-of-area contact person and make sure each family member has ​that person's numbers with them all the time by completing an out-of-area contact card. Choose an emergency contact who lives outside BC and wouldn’t be affected by a major event, such as an earthquake.

How to Use in the Case of an Emergency or ​Disaster
Try using text messaging, email or social media to communicate before calling your emergency contact because in an emergency, local phone and mobile networks could be overwhelmed or unavailable. When you reach your emergency contact, tell them how you are and where you plan to be; ask who else has checked in; say when you will check in again; and remember to keep the call short, as others will be trying to call their emergency contacts. 

Get Informed & Stay Informed

The City of Coquitlam’s Emergency Management Office offers HEROS Community Emergency Preparedness training to help you become better prepared at home.

Watch for these sessions in your community, or request a course for your community group by contacting 604-927-6434 or emergencyprogram@coquitlam.ca.

During an emergency, one of the best ways to stay informed is online or via social media.

In an emergency in Coquitlam, tune into the City's website, Facebook page and watch for Public Safety Bulletins for current, up-to-date information.

Provided that we have the ability to do so (e.g. we have power and can access the Internet), the City of Coquitlam will post updates regularly online at coquitlam.ca, via twitter  (@cityofcoquitlam) or on Facebook (facebook.com/cityofcoquitlam). If you use these tools, you should be sure to bookmark, follow or ‘like’ us!

Top 10 Risks in B.C.

Emergencies and disasters can be anything from an earthquake, to a flood, to a severe winter storm that interrupts your normal way of life. Hazards vary depending on where you live​ - below is a list of the top 10 risks in B.C. Familiarize yourself with the ones that could occur in your area. Knowing which ones you face will influence how you prepare.

  1. Avalanches
  2. Disease Outbreaks
  3. Earthquakes
  4. Floods
  5. Hazardous Materials Spills
  6. Landslides
  7. Power Outages
  8. Severe Weather
  9. Tsunamis
  10. Wildland Fires

Preparedness Tips in the Case of Power Outages

The most common occurrence during a rain/wind storm is often extended periods of power outage mainly due to trees and other plant debris impacting power lines. 

  • Residents should have personal preparedness kits made up with up-to-date supplies and be prepared to stay on their own for a minimum of 72hours .This is the minimum requirement and, more practically, residents should consider being prepared to be on their own for up to a week. Information on preparing a kit, contents etc.,can be found here.
  • Residents should ensure their insurance coverage is up to date and keep copies of their coverage in their emergency kit.
  • While a power outage is not a disaster and generally will not require residents to evacuate their home, residents can further prepare by having a portable generator to power items such as fridges and freezers.However, make sure if you are operating a generator it’s placed outside your residence and the exhaust does not enter your home.
  • Residents might want to consider maintaining a land line phone - these units do not require power and as long as your phone line is intact, access should be maintained. Cordless phone stop working when the power is out.
  • Consider purchasing an external battery device that will charge a couple of smartphones and a tablet in just over an hour. These devices are readily available at most electronic stores for a reasonable cost ($20-$100) and are invaluable during power outages.

Business Emergency Preparedness

The following checklist will get you started to prepare your business to respond to and recover from a major emergency:

  • Brief staff and assign emergency tasks so they know what they have to do before, during and after an emergency.
  • Assemble emergency supplies to last the average number of people on the premises for at least 72 hours.
  • Assess/Minimize building vulnerability to potential hazards.
  • Identify critical resources for your business and establish backup suppliers. 
  • Identify vital records and back up or store duplicates off the premises.
  • Establish alternative communications methods with employees, suppliers and customers.
  • Review insurance and purchase additional coverage if required.
  • Coordinate emergency plans with other tenants, neighbours and business partners.

For more detailed information, visit Emergency Preparedness for Industry and Commerce Council.

Emergency Planning for People with Disabilities

The Emergency Management BC website contains detailed checklists to assist people with disabilities to become better prepared for an emergency or disaster.  This includes general preparedness tips and tips specifically designed for individuals with mobility, visual, hearing and cognitive disabilities.

Additional information and resources is available from the following organizations:

  • Public Safety Canada, Emergency Preparedness Guide for People with Disabilities/Special Needs.
  • The Disability Alliance BC has been working with a broad network of disability organizations and people with disabilities to build relationships with the emergency management sector.

Emergency Program Office

Phone: 604-927-6438
Email: EmergencyProgram@coquitlam.ca