Response Programs

Emergency Social Services

Emergency Social Services (ESS) provides temporary assistance for those who are forced to leave their homes due to fire, flood, earthquakes or other emergencies.  This assistance includes food, lodging, clothing, family reunification and emotional support.

In Coquitlam, local ESS planning and response is organized by the Parks, Recreation and Culture, and numerous community partners.

Reception Centres

A Reception Centre is a pre-identified facility where ESS services can be provided to the community. The location of these centres will be publicized via the media, as they become available.

If you evacuate your home, it is recommended that you register at a Reception Centre, if one has been activated by the City.  This is important even if you plan to stay with friends or relatives and not at one of the locations set up to house evacuees.  Registration ensures emergency officials know that you have left the area and are accounted for.

Coquitlam Search and Rescue

Coquitlam Search & Rescue is a volunteer organization that provides inland water and wilderness search and rescue for Coquitlam, Port Coquitlam, Anmore, Belcarra and Port Moody residents and visitors. Coquitlam Search and Rescue also assists the City during natural disasters such as floods and earthquakes.With a coverage area that covers Indian Arm on the west to Pitt Lake on the east, the Team has primary responsibility for:

  • Burke Mountain
  • Minnekhada Park
  • Coquitlam Watershed
  • Eagle Ridge
  • Buntzen Lake
  • Sasamat
  • Belcarra
  • Pitt Lake

To learn more about Coquitlam Search & Rescue or how to become a volunteer visit coquitlam-sar.bc.ca.

Emergency Amateur Radio

The Coquitlam Amateur Radio Emergency Services Society and ARES team are community based volunteer organizations that provide amateur radio communications for the City in an emergency. 

Amateur radio is a means of back up communication, if all other normal communications systems fail.  

The team is responsible for the preparation and maintenance of the amateur radio fan out plan, as well as providing certified radio operators and equipment to City facilities, as requested.

If you are interested in becoming a volunteer, visit Coquitlam Amateur Radio Emergency Services Society's website.

Community Emergency Preparedness Volunteers

HEROS Community Preparedness Volunteers assist the City’s Emergency Program in delivering emergency preparedness information to residents, community groups and the general public. Volunteers will:

  • Facilitate emergency preparedness presentations
  • Attend special events to promote emergency preparedness
  • Distribute emergency preparedness information in the community

If you are interested in this volunteer opportunity, please contact the Emergency Program Assistant at 604-​927-6434.

Emergency Event Donation Management

During fire-based or other emergency events, there are times that residents are displaced for extended periods.

During these incidents, the City often receives queries and offers from those wishing to assist those in need. As the City has no mandate to accept donations, we offer the following information for reference.

Coquitlam Foundation (Cash donations only)
Coquitlam Foundation is well known in Coquitlam with a Board of Directors that includes City representation by an elected official. The foundation can collect cash donations – both large and small – in support of specific emergency events. While they can collect funds, disbursement is done in partnership with other non-profit organizations as identified at the time of the event.

Donations can be made online to the Coquitlam Foundation. Or for more information, call 604-​468-​9598.

Canadian Red Cross (Cash donations only)
Canadian Red Cross can distribute funds directly and quickly by using their own funds first while engaging and working with local organizations in acquiring aid (e.g. local food bank, thrift stores, business, etc.) Unlike the Coquitlam Foundation, however, is that funds donated to the Red Cross may not be earmarked for a specific event or relief effort.

Donations can be made online to the Canadian Red Cross. Or for more information, call
1-800-418-1111.

Other Resources
Below are some additional resources to help you with your decision to donate:

Canada Revenue Agency
Giving to Charity: Information for Donors

Smart Giving
Smart Giving tries to help Canadians understand what to look for in a charity.

Guide to Donating Locally
​The Guide to Donating Locally lists local community organizations that accept a variety of donated goods.

Emergency Program Office

Phone: 604-927-6438
Email: EmergencyProgram@coquitlam.ca