City Service Updates
Update: Friday, Dec. 18
In compliance with the PHO Gatherings and Events order, the City will be reviewing all adult community centre and recreation programming (ages 19+). These programs may be moved to a virtual format or cancelled.
The PHO is permitting skating and swimming activities as well as low-intensity group exercise and individual sport and physical activity for adults, but is requiring other in-person adult programming that does not fall in to these areas to be paused.
This will impact some January registered programs. Children and youth programs (under 19 years of age) are permitted to proceed.
Customers will receive an account credit for cancelled programs. To request a refund, sign into your online account and request a refund to the original method of payment, or call 604-927-4386 for assistance. Please allow up to two weeks for processing.
Please note that masks are mandatory for all people entering City facilities.
Exemptions apply for people with health conditions or physical, cognitive or mental impairments who cannot wear a mask; for people who cannot remove a mask on their own; and for children under the age of 12.
At this time, most City services continue to be delivered with protocols in place to ensure both public and staff safety. For service details, see the links to the left. Staff are also available by phone or email; visit coquitlam.ca/contact. Also, many City services and transactions can be completed online; visit coquitlam.ca/eservices.
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