Why do I have to pre-register?

Use of recreation facilities is by pre-registration in order to limit capacity and ensure physical distancing, with enhanced cleaning and other measures to protect the safety of staff and the public.

Registration for drop-in activities is available 48 hours in advance at coquitlam.ca/registration and must be prepaid online or by phone. If you need to cancel you must do so a minimum 24 hours before the start of the session.

  • Online registration is available 24 hours a day, seven days a week.
  • Phone-in registration is at 604-927-4386 weekdays 8:30 a.m. to 6 p.m. (except for
    statutory holidays) and weekends 10 a.m. to 2 p.m.

Show All Answers

1. Why do I have to pre-register?
2. What should I expect when I come to a facility?
3. What safety measures do you have in place?
4. How long are sessions?
5. Can I use the washroom at the facility?
6. Why do I have to leave right after my class?
7. Is it safe to swim in the pool?
8. Why isn’t the sauna open? (steamroom, hot tub, water features, etc.)
9. Can I rent helmets and skates?
10. When does my ONEPASS Membership extension begin?
11. What is the best way to access the most up-to-date information?
12. Can I rent space in the facility for my team to play?
13. I'm not ready to return to indoor facilities yet. Are you still offering virtual programming?