Why do I have to pre-register?

Use of recreation facilities is by pre-registration only to limit capacity and ensure physical distancing, with enhanced cleaning and other measures to protect the safety of staff and the public.

Pre-registration is available 24 hours prior to sessions at coquitlam.ca/registration.

  • Online registration is available 24 hours a day, seven days a week.
  • Phone-in registration is at 604-927-4386 weekdays 8:30 a.m. to 6 p.m. (except for
    statutory holidays) and weekends 10 a.m. to 2 p.m.

Show All Answers

1. Why do I have to pre-register?
2. What should I expect when I come to a facility?
3. Do I have to pay for parking?
4. What safety measures do you have in place?
5. Where do I enter the facility?
6. How long are sessions?
7. Can I use the washroom at the facility?
8. Can I use a changeroom at the facility?
9. Can I eat at the cafe?
10. Why do I have to leave right after my class?
11. Is it safe to swim in the pool?
12. Why isn’t the sauna open? (steamroom, hot tub, water features, etc.)
13. Can I rent helmets and skates?
14. When will the pavilions be open?
15. When will all facilities reopen?
16. When does my ONEPASS Membership extension begin?
17. What is the best way to access the most up-to-date information?
18. Can I rent space in the facility for my team to play?
19. I'm not ready to return to indoor facilities yet. Are you still offering virtual programming?