What should I expect when I come to a facility?

When you come to one of our facilities, you’ll notice that things are  different. The only public allowed inside is registered patrons, and we have assigned different entrances based on the type of activity to ensure we can limit the number of human interactions.

All registered users will be asked to NOT loiter in the facilities. There will be queues for arrival, and once a facility user has finished their session, staff will ask them to leave promptly. 

Please note that the City of Coquitlam, consistent with the Provincial Health Officer (PHO) recommendations, expects that all people entering City facilities wear a mask.

Show All Answers

1. Why do I have to pre-register?
2. What should I expect when I come to a facility?
3. What safety measures do you have in place?
4. How long are sessions?
5. Can I use the washroom at the facility?
6. Why do I have to leave right after my class?
7. Is it safe to swim in the pool?
8. Why isn’t the sauna open? (steamroom, hot tub, water features, etc.)
9. Can I rent helmets and skates?
10. When does my ONEPASS Membership extension begin?
11. What is the best way to access the most up-to-date information?
12. Can I rent space in the facility for my team to play?
13. I'm not ready to return to indoor facilities yet. Are you still offering virtual programming?