What should I expect when I come to a facility?

When you come to one our facilities, you’ll notice that things are a bit different. The only public allowed inside will be registered patrons, and we have assigned different entrances based on the type of activity to ensure we can limit the number of human interactions and reduce potential risk of exposure to COVID-19. Details are available at www.coquitlam.ca/registration and a map of Poirier Sport & Leisure Complex is available here.

All registered user will be asked to NOT loiter in the facilities. There will be queues for arrival, and once a facility user has finished their session, staff will be requesting them to leave promptly. 

Please note that the City of Coquitlam, consistent with the Provincial Health Officer (PHO) recommendations, expects that all people entering City facilities wear a mask.

Show All Answers

1. Why do I have to pre-register?
2. What should I expect when I come to a facility?
3. Do I have to pay for parking?
4. What safety measures do you have in place?
5. Where do I enter the facility?
6. How long are sessions?
7. Can I use the washroom at the facility?
8. Can I use a changeroom at the facility?
9. Can I eat at the cafe?
10. Why do I have to leave right after my class?
11. Is it safe to swim in the pool?
12. Why isn’t the sauna open? (steamroom, hot tub, water features, etc.)
13. Can I rent helmets and skates?
14. When will the pavilions be open?
15. When will all facilities reopen?
16. When does my ONEPASS Membership extension begin?
17. What is the best way to access the most up-to-date information?
18. Can I rent space in the facility for my team to play?
19. I'm not ready to return to indoor facilities yet. Are you still offering virtual programming?