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Mar 23, 2020 Return to Headlines

Recreation Program Registration Delayed to April 8-9

by Sarah Rossi |

COQUITLAM, B.C., March 23, 2020 – In response to the COVID-19 outbreak, the City will be delaying spring recreation program registration to April 8-9.

Spring program registration (for programs running March 28 to June) was scheduled for March 25 at 6 a.m., with phone registration on March 26 at 6 a.m.

Due to the ongoing impacts of the COVID-19 pandemic, online registration has been delayed to April 8 at 6 a.m., with phone registration on April 9 at 6 a.m., for all program areas – including aquatics and general programs.

Currently, all of the City’s facilities, including the recreation centres are closed to the public. Consequently, there will be no in-person registration until further notice.

Program and Class Cancellations

All classes and registered programs will be cancelled until May 2.

  • For registered programs already in progress that started before March 16 and end before May 2, registrants will be issued a pro-rated refund automatically.
  • For registered programs that start after March 28 and end before May 2, registrants will be issued a full refund automatically.
  • For registered programs that start after March 28 but continue after May 2, registrants will be issued a pro-rated refund for any classes cancelled up until May 2.

Please allow up to four weeks for processing. 

Updates to program information will be posted to www.coquitlam.ca/covid19 and www.coquitlam.ca/registration, as well as the City’s social media channels.

New Registration System in Effect

The City launched a new registration program this season and residents wanting to register for programs will require a new account. If you have previously registered for programs, booked a room or bought memberships with Coquitlam Parks, Recreation & Culture within the past two years, you will have received an email from communication@perfectmind.com to verify your new account. If you are new to registering with the City, you will need to create an account. Details are at www.coquitlam.ca/registration.

If you have activated your online account since March 4 and wish to withdraw from a program that has not yet begun, you can do so yourself using your PerfectMind account and receive the full amount as a credit on your account to put toward future programs.

Be Informed

For up-to-date information regarding the COVID-19 impacts to City facilities, programs, services and events:

Coquitlam residents are also encouraged to follow the City of Coquitlam on social media (Facebook and Twitter) and to download the CoquitlamConnect mobile app for City updates. 

For more information on COVID-19, including updates, answers to frequently asked questions, and translated information, please consult the following resources:

 

Media Inquiries

Manager, Corporate Communications - Kathleen Vincent
Phone: 604-927-3019
Cell: 604-218-1319
Email: media@coquitlam.ca