How to Pay your Utility Bill

home-alertCOVID-19: Things are evolving daily and the page below may not be current, get the latest updates on City facilities, services and programs at coquitlam.ca/covid19.

Note also that many services are available online to continue to serve the community at this time.

Coquitlam property owners struggling with the financial impacts of the COVID-19 pandemic now have extra time to pay their 2020 Utility Bill.

Coquitlam Council recognizes the extraordinary circumstances created by the pandemic, and the financial challenges these circumstances may be creating for some residents and businesses. Based on this recognition, the City will not enforce the five per cent penalty for late Utility Bill payments received after March 31. The penalty will apply to amounts unpaid at Sept. 30. Property owners have until September 30 to pay their utility bill without penalty. ​

Due Date: March 31, 20​20

Period Covered: January 1 – December 31, 2020

Interac Online

  • If you would like to use a debit card to pay your Utility Bill, visit the Online Utility Bill Payment page. You will need the 5-digit account number from the top of your Utility Bill.
  • We do not accept debit card payments over the telephone.
  • Please note some financial institution do not participate in Interac Online.

Credit Card

  • If you would like to use a credit card to pay your Utility Bill, visit the Online Utility Bill Payment page. You will need the 5-digit account number from the top of your Utility Bill.
  • We accept Visa, MasterCard & American Express credit cards.
  • We do not accept credit card payments over the telephone.

Internet Banking

  • On your bank’s internet banking site, set up a new account for Coquitlam Utilities using the 5-digit account number on the top of your Utility Bill.
  • Please ensure the transaction is completed 2-3 days prior to due date.

At Your Bank

  • Utility Bills are payable at most banks or credit unions.
  • Please keep the stamped copy of your Utility Bill for proof of payment.

By Cheque

  • Mail your cheque to: City of Coquitlam, 3000 Guildford Way, Coquitlam, BC V3B 7N2
  • Cheques post-dated up to the due date are accepted.
  • Envelopes must bear a Canada Post postmark prior to the due date.

Drop Box at City Hall

  • After hours, deposit cheques in drop boxes at City Hall located.
  • Underground parking area
  • Main entrance facing Burlington Drive

In Person at City Hall

  • Drop-in access is now in place at City Hall with controls in place and reduced capacity. Due to limits on the number of people allowed inside City Hall there may be long queues. Please consider one of the payment options listed above.

Next Year...

Consider joining the Utilities Instalment Plan.

Revenue Services
604-927-3050
Utility_Info@coquitlam.ca