Indoor Rec Facility Reopening

home-alertCOVID-19: Things are evolving daily and the page below may not be current, get the latest updates on City facilities, services and programs at

Note also that many services are available online to continue to serve the community at this time.

Frequently Asked Questions (FAQs)

We are moving ahead with our re-opening plan and will be offering pre-registered access to a number of drop-in activities to our facilities, as well as fall registered programming for September. You can read some more details here

Scroll below to find answers to Frequently Asked Questions about our reopening plan.

Still have questions? Call 604-927-4386 or email for support.

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  • Why are you reopening indoor facilities now?

  • Why do I have to pre-register?

  • What should I expect when I come to a facility?

  • Do I have to pay for parking?

  • What safety measures do you have in place?

  • Where do I enter the facility?

  • How long are sessions?

  • Can I use the washroom at the facility?

  • Can I use a changeroom at the facility?

  • Can I eat at the cafe?

  • Why do I have to leave right after my class?

  • Is it safe to swim in the pool?

  • Why isn’t the sauna open? (steamroom, hot tub, water features, etc.)

  • Can I rent helmets and skates?

  • When will the pavilions be open?

  • When will all facilities reopen?

  • When does my ONEPASS Membership extension begin?

  • What is the best way to access the most up-to-date information?

  • Can I rent space in the facility for my team to play?

  • I'm not ready to return to indoor facilities yet. Are you still offering virtual programming?

  • Are you producing a Program Guide for the fall?