Corporate Services supports the effective delivery of City services and programs. Key responsibilities include:
- Coordinating the organization’s annual and long-term planning
- Managing the City’s internal and external communications
- Providing information and communications technology
- Overseeing the programs and services that support the City’s human resources
Corporate Planning
Key responsibilities include:
- Working with Council, staff and the public to establish the vision, mission and values for the community and City
- Developing the Strategic Plan, which guides all other long-range planning for the City
- Coordinating the annual business planning process, which sets out the organization’s goals, objectives and priorities
Corporate Communications
Key responsibilities include:
- Supporting effective internal and external communications, including advertising, marketing, media relations, community engagement and consultation, and strategic multi-media advice
- Managing the City website, social media channels and other digital communications tools, including content development and design
Information and Communications Technology
Key responsibilities include:
- Managing and supporting the City’s information and communication technology
- Planning for hardware and software needs
- Supporting QNet, the City’s fibre optics network
Human Resources
Key responsibilities include:
- Employee recruitment, selection and evaluation
- Labour relations and collective bargaining
- Staff training and development
- Occupational health, safety and wellness
