Sustaining a high quality of life for current and future generations, where people choose to live, learn, work and play.
To serve the public interest through open, fair and accountable local government with a focus on leadership, innovation and community priorities and strengths.
Organizational values form the foundation for the City’s decision-making framework and relationships with its interestholders, including employees, residents and clients. The City of Coquitlam strives to be an organization recognized for its excellence in City governance and employee, resident and client relations. View our 2020-2023 Strategic Plan (PDF).
As an organization we will:
Looking for work that is meaningful, reflects your values and supports your professional and life goals? You’ll find it at the City of Coquitlam, recognized as one of BC’s Top Employers for six years in a row.
Serving a population of more than 150,000, the City of Coquitlam employs more than 2,000 people in a wide variety of jobs, including recreation leaders, technology, trades, customer service, fitness instructors, administration, planners, building officials, bylaw enforcement and other fields.
Applicants need to apply online to posted jobs.
We have created guides to help both internal and external candidates with the application process. If you encounter any difficulty, please contact Human Resources.
The City typically requests a résumé as part of an application process and may also request a cover letter.
Once we receive your online application, it is reviewed by people. This typically includes the hiring manager and Human Resources. Candidates are assessed based on their qualifications in relation to the job opportunity, and the competitiveness of their application.
Candidates are selected to move forward based on how they meet the minimum qualifications for the position and the competitiveness of their application in the recruitment process and those shortlisted for consideration are contacted by Human Resources.
Human Resources most often contacts short-listed candidates through email. We recommend you check your email inbox and spam folder to ensure you do not miss notifications from the City.
Coquitlam’s recruitment process typically include two stages of assessment.
Depending on the position you are applying for an assessment can include:
The City of Coquitlam uses behavioural competencies to determine if a candidate will be a good fit for the position and our organization. Behavioural questions ask you to describe past situations or challenges you may have faced, and how you handled them.
Examples of behavioural interview questions:
Interviews are typically conducted by the hiring manager with support from a Human Resources representative and, on occasion, other staff members familiar with or involved in the work.
Job candidates tend to fare better when they use the STAR method to answer behavioural interview questions, and focus specifically on their role and/or impact on the situation.
Other useful tips for interviewing:
As a public body, the City of Coquitlam needs to ensure that its employees and job candidates represent themselves with the highest level of integrity. As one of the last steps in the recruitment process we may conduct background checks for employment purposes. Depending on the role, job candidates may be asked for the following:
Congratulations on being offered a role at the City of Coquitlam! If you are the successful candidate, a representative from Human Resources will contact you do discuss the details and next steps. For more information on our benefits, go to the “Investing in Our People” tab on this webpage.
Should you accept our offer of employment Human Resources will email you an offer letter that sets out the terms of your employment with the City, along with other information and forms for you to complete prior to your first day. The City also provides new employees access to an Onboarding resource portal, orientation sessions and other training to support your success in your new role.
As one of B.C.’s Top Employers, Coquitlam often attracts multiple highly-competent candidates to job opportunities with the City and, as a result, the recruitment process can take time. We understand that it is important that you are notified on a hiring decision. Every candidate deserves to be treated with respect and we will made every effort to notify you of a hiring decision. Unsuccessful candidates are notified if they are not moving forward in the process or once the position is filled. If you would like to follow up on the status of your application, please feel free to use the contact information provided in this webpage. You can also monitor your application by going to the “Track My Applications” by logging into your online application account.
For more information on Firefighter recruitment, please visit our Fire & Rescue webpage.
The City of Coquitlam is committed to Equity, Diversity and Inclusion and we celebrate the diversity of our workforce. If at any time during the application or recruitment process you require additional assistance or an accommodation, please contact our team by emailing confidentialHR@coquitlam.ca for confidential support. Staff can also provide in-person support if required.
Equity, diversity and inclusion (EDI) is a top business priority for Coquitlam and a focus of ongoing work highlighted at coquitlam.ca/edi. Based on this commitment, the City is incorporating an EDI perspective in all aspects of the organization and its work – including policies and practices, the language used, how neighbourhoods are planned, and how and what services the City provides.
Coquitlam uses equitable hiring practices and strives to employ a diverse workforce, as set out in the City’s Recruitment and Retention Equity, Diversity and Inclusion Action Plan. Through this work, the City is reviewing how to reduce barriers within its staff recruitment and retention practices. Work currently underway includes:
We encourage and welcome applications from newcomers to B.C. and Canada. Please note that we do not provide Canadian Visa sponsorship.
If you would like to continue in an occupation you have been trained for, you may need to have your credentials and qualifications reviewed and assessed for transfer to Canada. Find out more at the Canadian Information Centre for International Credentials.
Coquitlam considers its employees as partners in delivering quality services to the community.
The City of Coquitlam offers a competitive compensation package, including benefits for those in our CUPE, IAFF and Exempt employee groups. The City promotes health and wellbeing, by offering benefits that enable employees to be engaged and active, both at home and at work and to sustain wellbeing throughout their career and beyond. This includes:
In addition to job-specific training, Coquitlam supports employees in achieving their professional goals with opportunities such as:
Coquitlam promotes a team environment through social and recognition events, book clubs, charitable work, pop-up wellness activities, mentorship opportunities, interdepartmental collaboration and more.
Resources and support include:
All new employees are required to complete an online Respectful Workplace course to help support a respectful and inclusive workplace.
Coquitlam recognizes that engaged, happy employees have a life outside of work.
Coquitlam was among the first B.C. local governments to develop an ongoing, formal voluntary hybrid work program for those not required to be on-site daily. Program and employee supports include:
Regular full time employees have the option of accruing extra work time toward additional paid days off throughout the year.
Coquitlam accommodates personal leave requirements with provisions for family sick days, sick leave for a spouse’s serious illness, flexible work hours and compassionate leave.
Coquitlam employees are encouraged to develop creative approaches to improve efficiency and service-delivery, and to respond effectively to emerging opportunities and challenges. Much of this work is supported by the City’s interdepartmental Business Improvement Committee.
Some of the innovative programs and work that has earned Coquitlam recognition: