Emergencies can happen at any time and may affect your employees, customers, property and operations. Preparing in advance can help your business respond safely, reduce losses, and reopen sooner.
- Identify the hazards most likely to affect your workplace.
- Create an emergency plan that outlines what staff should do before, during, and after an emergency.
- Train employees so they know how to respond, support customers or visitors, and communicate during an emergency.
- Develop a business continuity plan that outlines how your business will recover or maintain its activities in the event of a disruption to normal business operations.
- Prepare an emergency kit for your workplace with supplies including food and water.
- Protect important records and data by backing them up.
- Review insurance coverage and understand what documentation may be needed to support a claim after an emergency.
- Review and update your plans at least once a year, when your business operations change, or after an exercise or emergency.
- Coordinate emergency plans with other tenants, neighbours and business partners.
Resources