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Smart City
Smart cities are innovative places that use technology and data to create safe public spaces and improve how citizens:
- Move around
- Live and play
- Work and learn
- Participate in society
- Interact with nature
Examples include better city planning and the use of technology to create greener buildings, smart roads and energy systems, and advanced digital connections for homes and businesses.
How Coquitlam Uses Technology to Enhance Community Life and City Services
- MyCoquitlam secure web portal for City of Coquitlam accounts such as utilities, property taxes and dog licences
- Open Data Portal - finding City data easier than ever through maps, tables, charts and images
- Viewpoint online community survey panel
- Council Meeting webcasts and online agendas and minutes
- eServices for online payments, renewals, program registration and permit application
- Free Wi-Fi in City parks and civic facilities, including City Hall, Poirier Sport and Leisure Complex and City Centre Aquatic Complex
- LED street lights
- Public safety cameras
- Solar-powered mobile device charging station in Spirit Square
- Traffic management systems
- GPS fleet management system on service vehicles
- Online building inspection booking tool and mobile building inspections
- State-of-the-art QNet fibre optic network
- Qthe Map-Web interactive City map to find zoning information, area plans, parks, City facilities, utility data and property information
- Virtual Reality for planning future development, allowing City staff, Council and the public to take realistic walk-throughs of proposed developments and how they fit into the neighbourhood and with each other. View the Virtual Reality Planning demo video.
- Digital Community Information Hub outside the Lafarge Lake-Douglas SkyTrain station provides touch-screen access to tourism, city and wayfinding information
Coquitlam was named one of the Smart21 Communities of 2021 by the Intelligent Communities Forum (ICF).
Coquitlam joined regional counterparts at the City of Maple Ridge and the Township of Langley, and international counterparts including Belfast, Northern Ireland, Moscow, Russia and Wellington, New Zealand in achieving this distinction.
The Smart21 Communities are chosen by ICF based on quantitative and qualitative data on six key areas: connect, sustain, include, engage, innovate and work. Under the ICF Method, these factors determine a community’s competitiveness in economic, social and cultural terms. Learn more about this award and Coquitlam's keys to success.
Coquitlam’s Technology Road Map (PDF) is a high-level strategic document that will guide how the City will choose and use technology to improve its business functions, operational efficiency and services to the community in the coming years.
Work on the plan started in 2016 with a view to making sure the most effective technology is being used, and meeting the City’s needs now and into the future.
Presented to City Council in February 2018, the Technology Roadmap will also help the City navigate the rapidly-changing world of technology by providing a method to identify, evaluate, prioritize and implement new solutions as they become available or cost-effective.
Road Map Strategies
Initiatives are grouped under six technology-enabling strategies that reflect the City’s operations, Strategic Plan and feedback from the annual Ipsos Reid Citizen Survey (PDF):
- Improve citizen services and customer experience
- Develop smart transportation solutions
- Maintain public safety and security
- Improve operational efficiency and productivity
- Empower staff to be better at what they do
- Migrate towards a "smart city" (a city that collects and uses electronic data to be more efficient and effective
Development of the Technology Roadmap included extensive research, a close look at staff technology use and needs, a community survey, input from the Youth Council.
Coquitlam’s Technology Strategy provides a framework for growing Coquitlam’s technology sector and outlines the direction needed to enhance the economic impact of this sector.