Show All Answers

1. Where do I find my permit number?

The permit number is located at the top of the printed copy of the permit issued for the work. The permit number is also printed on the address card issue with the permit and also in the top right corner of each inspection report provided at the worksite by the plumbing and building officials.

2. Do I need to download special software to use the Inspections system?

Special software is not required; an internet browser is required to use the Inspections system on a computer or mobile device.

3. How many days in advance can an inspection be scheduled or cancelled?

You can schedule or cancel an inspection up to 5 business days in advance. You must cancel scheduled inspections by 4:15 p.m. the day before your scheduled inspection, or call 604-927-3441 before 8:30 a.m. the day of the scheduled inspection.

4. What is the cut-off time to schedule an inspection for the following business day?

An inspection request scheduled prior to 4:15 pm can be scheduled for the next business day or the following 4 business days using the Desired Date of Inspection calendar. Inspections scheduled after the 4:15 pm cut-off can be scheduled using the Desired Date of Inspection calendar for the 5 business days following the next business day.

5. Can I request a morning (a.m.) or afternoon (p.m.) inspection?

Use the Special Instructions box in the schedule inspection screen to request a morning (a.m.) or afternoon (p.m.) inspection. Morning inspections occur between 9:30 a.m. to 11:59 a.m., afternoon inspections take place between 1 p.m. to 4 p.m. (The City of Coquitlam reserves the right to reschedule or postpone your inspection to an alternate time or later date, depending on inspector availability and workload.)

6. When I try to schedule an inspection I receive a message, "the inspection is already scheduled." What does this mean?

The inspection you are requesting is already scheduled for that day or a previous inspection request has not been completed.

7. How will I know if my scheduled inspection has been completed by the inspector?

When the Inspector has completed the inspection and updated the system, Inspections will indicate the inspection result. Login to Inspections any time to check the results of your scheduled inspection.

8. What does postponed mean?

Postponed indicates that the requested inspection will not be conducted on the requested date. The inspection is automatically rescheduled to the next business day. You will be contacted by the Building Division staff using the phone number you provided in the Schedule Inspection screen.

9. In what order do I book the inspections for my permit type?

The View Inspections screen indicates the order to schedule inspections based on the permit type, beginning with the first inspection at the top of the list followed in the sequence listed. Construction, therefore, must not proceed beyond each inspection stage without the inspector’s express agreement and until the status of the preceeding inspection is closed by the Building Official.

10. When I schedule the inspection and return to View Inspections screen additional inspections preceding my selected inspection are scheduled for the same day. What should I do?

To help permit holders to make sure previous inspection and deficiencies are kept up to date and completed, the Inspections system checks the permit number for previous inspections status that are not closed and automatically schedules previous inspections. Inspections and sequence may vary depending on the permit type and scope of work. If you require additional information regarding inspections, inspection sequence, and compliance please contact your Building Official for guidance prior to the start of construction. Please note, prematurely concealed work may have to be exposed for inspection causing an owner unnecessary delay and expense.

11. I scheduled a drain tile inspection, do I need to schedule a separate plumbing inspection for the Rainwater Leaders (RWL), Sump, Storm, Sanitary, and Water Services?

Yes, a separate plumbing inspection 435 Outside Services Rough-in includes the following that must be scheduled using the Plumbing Services Permit number:

• Rain Water Leaders (RWL)
• Sanitary Sewer
• Storm Sewer
• Sump
• Water Service

12. I scheduled a Final Interior Plumbing inspection, do I need to schedule a separate Final Exterior Services plumbing inspection also?

Yes, if the work is complete and ready for inspection, a separate plumbing inspection 440 Final Exterior Services (includes Rain Water Leaders) must be scheduled using the Plumbing Services Permit number.

13. The inspection I need to request is not in the list of inspections for my permit type, what should I do?

In some cases due to the permit type and scope of work additional inspection processes may be required to be added to the list of inspections. Please email the Building Permits Division or call 604-927- 3441.

14. The inspection I need to request indicates the status is closed in the View Inspections screen, what should I do?

In the View Inspections screen select the details to review information about the results for the inspection or please email the Building Permits Division or call 604-927- 3441.

15. Can I apply for my building and plumbing permits on the Inspections system?

At this time, the Inspections system is only available for scheduling building and plumbing inspections.

16. What is the Special Instructions box for on the Schedule Inspections screen?

The Special Instructions box can be used to provide additional helpful information regarding the inspection details, including construction and site information that may be unique to the scope of work that will assist the Building and Plumbing Official during the inspection. Some examples of special instructions are (this is not a complete list):

• Afternoon (pm) inspection if possible
• Approved plans, Engineers field review, forms survey on site
• Dog in backyard
• Drainage cavity mock-up only
• DWV water test only
• Engineer on-site in the morning
• Excavation only
• Footing formwork only
• Morning (am) inspection if possible
• Professional Engineer’s excavation and site safety report posted on site
• Registered Professional Engineers field review on site
• Safe access from street only
• Safety orientation required
• Stucco paper and wire only
• Stucco scratch coat only
• Sump only

17. Can I use the building permit number to schedule an interior or exterior plumbing inspections?

The building permit number is for building inspections only; please use the separate plumbing permit numbers issued for interior and exterior plumbing permits to schedule the plumbing inspections.

18. Can I review the inspection report and deficiencies for my completed inspection on the Inspections system?

At this time the inspection report and deficiencies are not available. The results of the latest inspection attempt are available by selecting Details in the View Inspections screen.