Is there a manager I can speak to about my concerns?

During a snow event, all City staff are actively dealing with the event. We will forward your request on to a manager, but requests are addressed on a priority basis so it may be some time before you receive a response. We strongly recommend using our new Snow Response Request Tool, to report concerns and complaints.

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1. How can I prepare for a snow or winter weather event?
2. How can I get up-to-date information from the City during a weather event?
3. Is there a manager I can speak to about my concerns?