How do I report an area that needs plowing or a sidewalk that hasn’t been shoveled?

The City has a Snow Response Request Tool available. This tool uses Geographic Information Services (GIS) technology to provide information to City staff in real-time. It is the most efficient way to ensure that your concerns are being put in the queue to be addressed.

Note that while snow is falling, or until primary roads are cleared, the City will not be addressing local roads or lanes.

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1. When will my street be plowed?
2. How do I report an area that needs plowing or a sidewalk that hasn’t been shoveled?
3. Why did the plow fill my driveway with snow?
4. Why can’t I just shovel snow onto the road for the plow to pick it up?
5. Why hasn’t the City cleared the cul de sacs?
6. Why hasn’t the City plowed my lane?
7. Should I move my basketball hoop?
8. Why hasn’t my road been salted yet? It’s very icy!
9. Why hasn’t the City cleared the catch basin in front of my home? It’s covered in snow!
10. Does the City plow curb to curb?
11. Why can’t the City remove the snow instead of piling it up?
12. What if I have a medical emergency and can’t get out of my house?
13. What if I have a regular medical condition and I need to be able to get out of my house in order to receive treatment or medical attention?
14. How much of my taxes goes towards snow removal every year?