Why hasn’t the City cleared the catch basin in front of my home? It’s covered in snow!

During a snow event, City staff’s main focus is plowing the roads. If it is safe to do so, we recommend that you clear the catch basin in front of your home to help prevent flooding once the snow melts. If you’re not sure if you have a catch basin in front of your home, we have a Catch Basin Map to check. If you would like to report an area of concern, you can use the Snow Response Request Tool. However, we cannot guarantee that City crews will be able to attend to a catch basin before flooding occurs.

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1. Why hasn’t the City cleared the catch basin in front of my home? It’s covered in snow!