Frequently Asked Questions

General

• BC211 – Free, confidential information available 24/7 in over 240 languages, that links people to resources for help, including basic needs like food and shelter, as well as mental health and addictions support.
  https://bc.211.ca
   2-1-1  (phone or text)

For Residents in Housing Need

• BC Housing – Provides assistance to those in need of emergency housing or ongoing housing support.
   bchousing.org/housing-assistance 
  604-433-2218
• Metro Vancouver Housing – Regional housing services with a focus on affordable rental homes for individuals with low to moderate incomes.
   metrovancouver.org/housing
   604-432-6200
• Rent Bank (Tri-Cities Share) - Provides interest-free loans to renters, to help them maintain their tenancy through help with their rent payment, hydro/natural gas payment or security deposit.
  https://sharesociety.ca/tri-cities-share-rent-bank
  604-540-9161
• S.U.C.C.E.S.S. – Assists people with services, including housing.
   https://successbc.ca/service-categories/housing/
   604-468-6000
• YWCA Housing - Provides housing for single women and their dependent children.
   https://ywcavan.org/programs/housing
  604-282-3113

Food Resources

• SHARE Food Bank - Part of Share Family & Community Services, this food bank provides food support to those in need.
  https://sharesociety.ca/share-food-bank
• Food for Families (Port Coquitlam) – Provided by CityReach Care Society, serves vulnerable families, individuals, and seniors through pre-packaged food hampers; pre-registration required.
  https://www.cityreach.org/programs/foodforfamilies
   604-254-2489
• Free and Low-Cost Food Directory – Coordinated by Fraser Health, provides a list of free and low-cost food programs available to people in need.
  https://www.fraserhealth.ca/health-topics-a-to-z/free-and-low-cost-food-directory 
• Pet Pantry – Operated by the Coquitlam Animal Shelter, offers pet food free of charge to those in need. Contact the Animal Shelter to arrange a time for pick up.
  coquitlam.ca/AnimalShelter
   604-927-7387

Mental Health and Substance Use

• Fraser Health Crisis Line – Immediate, free and confidential crisis intervention and community resource information to people of all ages.
  options.bc.ca
   604-951-8855
• Tri-Cities Mental Health and Substance Use Centre – Provided by Fraser Health, services include assessment, treatment, individual and group therapy, referrals to supportive housing, residential programs and community support services, transition of care between services, older adult programs, crisis intervention and peer support.
  https://www.fraserhealth.ca/Service-Directory/Locations/Port-Coquitlam/tri-cities-mental-health-centre
   604-777-8400

Donations

• Share Food Bank – Accepts financial donations directly at https://sharesociety.ca/donate-to-share, as well as fresh fruit and vegetables and non-perishable foods.
  https://sharesociety.ca/share-food-bank
• Coquitlam’s Animal Shelter Pet Pantry – welcomes donations, including canned pet food, treats and durable toys.
  coquitlam.ca/PetDonations
  604-927-7387

See also Coquitlam’s Guide to Donating Locally (PDF).