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1. Why should I become an Adopt-A-Park volunteer?
2. What do I need to volunteer?

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1. Who can participate?
2. What work is required?
3. Which streets have been adopted?

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1. What are the Shelter's hours of operation?
2. I want to donate to the Coquitlam Animal Shelter. What can I donate?
3. What do I do if I find an injured or deceased animal?
4. I need to surrender my pet. What are my options?
5. What is the Pet Food Bank?

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1. What are archives?
2. Are all archival records available to the public?
3. Can I browse archival records in private?
4. Can I borrow archival records?
5. Can archival material be copied?
6. Where can I find other records related to Coquitlam?
7. Are there publications about the history of Coquitlam?

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1. When is the deadline?
2. What is the cost to apply?
3. How will my application be reviewed?
4. If I’m accepted to an event, can I sell my CD/DVD or other merchandise?

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1. What is the Austin Works Yard Renewal Project?
2. Is the expansion taking over any portions of Mundy Park?
3. Will trees be removed from Mundy Park for this project?
4. Is there a replacement strategy for any trees being removed?
5. What kind of environmental reviews were done before starting this work?
6. Why do trees need to be removed so soon?
7. Could the City build the Works Yard somewhere else that would not require tree removal?
8. Will there be a Public Hearing on this project?
9. Will there be opportunities for the public to provide input on this project?

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1. What is the Board of Variance?
2. How often does the Board meet?
3. What does “undue hardship” mean?
4. How do I apply?
5. What happens with my application after I have submitted it?
6. What are the procedures at the Board of Variance meeting?
7. How do I find out the Board’s decisions?
8. How long is the Board approval valid for?
9. Who can I contact for more information?
10. Is there a fee?
11. When are the meetings?

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1. Why do you need a building and plumbing permit?
2. When is a building or plumbing permit required?
3. When is a building permit not required?
4. How do I get a permit?
5. How do I book an inspection?
6. Who can apply for a building permit?
7. What services does the Building Permits Division provide?
8. What types of things do I need a permit for?
9. What is the cost of a building permit?
10. I want to re-grade my property and bring in a "little" fill. Do I need a permit?
11. How long does it take to get a permit?
12. How can I find out what my property is zoned?
13. Where can I find the size of my lot?
14. What can I build on my single family residential lot?
15. How big can I build on my lot?
16. How do I determine the location of my house in relation to my property lines?
17. How high can I build a fence on my property?
18. What time will my building or plumbing inspection be?
19. Can I request a certain inspector for inspections?
20. What do I need for a final inspection?
21. How do I know if I live in a floodplain?
22. What is a flood construction level?
23. How can I get a copy of my house plans or a copy of the occupancy certificate?
24. What size of accessory building can I build?
25. There's a new development being built beside my house and I am worried about water coming onto my property. What can I do?
26. Why do I need a geotechnical engineer (for anything)?
27. How do I find out if a house I am purchasing has ever been used as a grow op?
28. What restrictions apply for building retaining walls?
29. Can I do my own plumbing on my property?
30. What is a Right of Way?
31. How can I find out about a Right of Way?
32. Where is my water, sanitary or storm connection?
33. What is a covenant?
34. What is an easement? An easement is an agreement between two private property owners whose properties adjoin.
35. How do I arrange for an easement?
36. How do I find any legal documents shown on the title on my property?

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1. What is Burke Mountain Village?
2. What is the City’s role in the development of Burke Mountain Village?
3. What steps have been taken, to date?
4. What types of commercial businesses are likely to be located in Burke Mountain Village?
5. What types of public community facilities will be provided in Burke Mountain Village?
6. What are the next steps for the development of Burke Mountain Village?

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1. What is the role of Bylaw Enforcement?
2. How do I report a complaint and how it is enforced?
3. What traffic violations are enforced by Bylaws?
4. Where are bylaw offices located?

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1. What is the Cedar Drive and Partington Creek Upgrade Project?
2. What is preload?
3. How high will the new section of Cedar Drive be above the existing road and farmland?
4. What is a trunk sanitary sewer?
5. What is a forcemain?
6. What are the traffic impacts this year?
7. What are the traffic impacts next year, in 2022?
8. How is the City mitigating traffic impacts?
9. Are there other projects happening in the area?
10. What are the environmental impacts of the project?
11. Will the culverts that connect the new channel to Partington Creek affect the water level or the water quality in the creek?
12. What type of vegetation will be planted in the creek channels?
13. What is happening to the old section of upper Cedar Drive?
14. Why not have the multi-use pathway on old Cedar Drive, instead of along new Cedar Drive, to reduce the cost?
15. When will the road improvements happen on the lower half of Cedar Drive?

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1. Are you looking for child care?
2. Are you interested in becoming a child care provider?

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1. What parts of the city are covered by the review?
2. What sort of changes are you going to make?
3. What kinds of businesses are included in the review?
4. Are you going to make any new commercial areas?
5. Will the review make new regulations for non-medical (recreational) cannabis?
6. I own a commercial property or business. Are my property taxes going to go up?
7. What kind of impact is the Commercial Zones Review going to have on my business?
8. I heard the City is already studying office uses in the City Centre. How does the Commercial Zones Review relate to that?
9. What else can the City do to help my business?
10. Why is the City reviewing Commercial Zoning?

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1. What is involved in this three-party partnership?
2. How does the community benefit from the three-party partnership model?
3. Why was Burquitlam Park selected for this facility?
4. How was this project established?
5. Will the City have an ownership stake in the new Coquitlam YMCA facility?
6. What amenities will be located in the new Coquitlam YMCA?
7. What fee/membership model will the YMCA use for this new facility?

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1. Is the CoquitlamConnect app free?
2. How do I download the CoquitlamConnect app for iPhone?
3. How do I download the CoquitlamConnect app for Android?
4. What Apple devices are supported?
5. What can I do with the CoquitlamConnect app?
6. How do I tailor the app to customize my experience?
7. If my phone is lost or stolen, will my information be at risk?
8. How do I remove the app from my device?
9. What should I do if I encounter issues related to the mobile app?
10. Do I still need the Curbside Collection app to check my pickup schedule?
11. Will I now need the CoquitlamConnect app to access City services?

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1. What is a development cost charge (DCC)?
2. Who pays DCCs?
3. What kind of projects are DCCs used to fund?
4. What are DCCs not used for?
5. Why are DCCs proposed to be changed?
6. How are DCC projects and growth projections determined?
7. How are DCCs calculated?
8. What are the proposed DCC rates?

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1. How do I apply for a Development Permit?
2. I made my Development Permit Application, now what happens?
3. Are there trees on, or near, my property?
4. Do I have to design my building a certain way?
5. Are there special design requirements if my property is in the Maillardville area?
6. How long does it take the City to process a Housing Choices application?
7. What can I do to ensure that my application can be processed faster than average?
8. When can I apply for a Building Permit?

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1. Residents of 523 Gatensbury
2. General
3. Offers of Assistance: How to Help the Residents of 523 Gatensbury
4. Media Inquiries
5. Community Resources

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1. Who is eligible to apply?
2. Who is not eligible to apply?
3. What do I receive?
4. What can I do with my 50 free drop-ins and $225 credit?
5. How do I use my Recreation Credit?
6. How long is the term for drop-ins and credit?
7. How can I register for a program using Recreation Credit?
8. Which drop-in programs require pre-registration?
9. How do I get my 50 free drop-ins pass?
10. What documents do you need to apply?
11. What information should not be included in the application?
12. What Government/Income Assistance documents can you submit?
13. What is an example of an Agency that could verify a Financial Assistance application?
14. How do I apply without an Agency contact?
15. What is an adjudicator?
16. How do you use the Low Income Cut-off table (LICO) if you are not receiving government assistance?
17. What is Total Family Income?
18. How do I use Income Statement for proof of income?
19. If I receive Old Age Security (OAS), Canada Pension Plan (CPP), or Long Term Disability (LTD) benefits, what do I submit?
20. Do you allow program withdrawal and do they get their credit refunded?
21. Is there a withdrawal fee of $5 for registered programs using the $225 credit?
22. If I withdraw from a program, where does the credit go?
23. What happens if I don’t have enough credit left to pay for a program?
24. How soon will my/our application(s) be approved?
25. How can I check to see the status of my application?
26. How do I view how much subsidy I have remaining?
27. How do I submit my application?
28. How do I contact Community Services staff if I have any questions?

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1. When is a fire sprinkler permit required?
2. When is a fire sprinkler permit not required?

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1. How do I apply to be a Firefighter?
2. What are the qualifications needed to be a firefighter?
3. What is the National Fire Protection Association (NFPA)?
4. What is the National Fire Protection Association (NFPA) 1001 Level 1 and 2?
5. What is International Fire Service Accreditation Congress (IFSAC) accreditation?
6. Does the Coquitlam Fire/Rescue prefer that a candidate receive their National Fire Protection Association (NFPA) 1001 level 1 and 2 training from a particular fire academy?
7. If I have only partially completed, or just registered for any of my licences or certifications, can I still apply?
8. Are there any courses that the City of Coquitlam recommends that will help me strengthen my résumé?
9. Can a Firefighter who is employed in another municipality interchange or transfer their position to the City of Coquitlam?
10. Does the Coquitlam Fire/Rescue recruit other positions other than Firefighter personnel?
11. Can interested persons ride along with fire personnel to learn more about the Firefighter position?
12. Where can I obtain the National Fire Protection Association (NFPA) 1001 certification?
13. Is the City accepting applications for Auxiliary Firefighter Recruitment?

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1. When is the potential for flooding the greatest?
2. What area of Coquitlam will be affected by flooding?
3. Does insurance cover flooding and costs of evacuating?
4. Can other cities be affected by flooding?
5. What does the City do to prepare for flooding?
6. What are the possible impacts of flooding?
7. If the highways are closed, where will traffic be re-routed to?
8. How do I find out if my building is built above flood levels?
9. Will the City provide sandbags?
10. Where can I get more information on how to protect my property from flooding?
11. Can we build our own dikes to ensure access to our building is protected?
12. My property is not in the floodplain. Will it be impacted?
13. How can I get disaster financial assistance?
14. What safety issues do I need to consider after a flooding event?
15. What are the possibilities of the Coquitlam River flooding?
16. Is there a flood information line?

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1. What is FOI?
2. What is not a FOI?
3. How do I make an FOI request?
4. Is there any fee for a FOI request?

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1. What are the acceptable methods of payment?
2. Are existing BC Hydro leased lights an acceptable solution?
3. As applicant, can I construct the required improvements myself? If so, what do I need to submit and how long do I have?
4. When will ‘my’ fronting street be scheduled for improvements?
5. BC Hydro is requesting detailed design drawings from the applicant to do their design, are these available?
6. What do I need to know about updating the services for my property?
7. Where do I apply for a driveway access permit?

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1. What will happen to the fence or retaining wall that separates the two properties?
2. What will happen to the tree(s) near the property line?
3. Why is the excavation going all the way to the property line?
4. Why is the road in front of the neighbouring development closed/reduced to one-way traffic?
5. Why has work stopped?
6. Who do I contact at the City if the developer/contractor isn’t getting back to me?

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1. What are the implications of owning a building, property or site that is on the City's heritage inventory?

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1. What are the implications of owning a property, building or site that is on the Community Heritage Register?

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1. Where do I find my permit number?
2. Do I need to download special software to use the Inspections system?
3. How many days in advance can an inspection be scheduled or cancelled?
4. What is the cut-off time to schedule an inspection for the following business day?
5. Can I request a morning (a.m.) or afternoon (p.m.) inspection?
6. When I try to schedule an inspection I receive a message, "the inspection is already scheduled." What does this mean?
7. How will I know if my scheduled inspection has been completed by the inspector?
8. What does postponed mean?
9. In what order do I book the inspections for my permit type?
10. When I schedule the inspection and return to View Inspections screen additional inspections preceding my selected inspection are scheduled for the same day. What should I do?
11. I scheduled a drain tile inspection, do I need to schedule a separate plumbing inspection for the Rainwater Leaders (RWL), Sump, Storm, Sanitary, and Water Services?
12. I scheduled a Final Interior Plumbing inspection, do I need to schedule a separate Final Exterior Services plumbing inspection also?
13. The inspection I need to request is not in the list of inspections for my permit type, what should I do?
14. The inspection I need to request indicates the status is closed in the View Inspections screen, what should I do?
15. Can I apply for my building and plumbing permits on the Inspections system?
16. What is the Special Instructions box for on the Schedule Inspections screen?
17. Can I use the building permit number to schedule an interior or exterior plumbing inspections?
18. Can I review the inspection report and deficiencies for my completed inspection on the Inspections system?

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1. What level do I register for?
2. What do I need to wear?
3. Can I rent equipment?

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1. What percentage is the City’s and the property owner’s cost share?
2. How are the costs attributed to properties along a block?
3. How much neighbourhood support is required for an Local Area Service project?
4. How will Local Area Service projects be prioritized?
5. Our block is in a steep area. How does this impact Local Area Service projects?
6. What are the costs of an Local Area Service project?
7. What are the repayment options for property owners?
8. I already have a curb and gutter along my property - will I get charged for more curb and gutter?
9. Will sidewalks be included in the Local Area Service project?
10. Is Local Area Service done in areas that are undergoing redevelopment?
11. What is meant by “Local Area Service projects are considered on a block by block basis?”

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1. Where is Maillardville?
2. What will the update achieve?

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1. How should I deal with a sewer back-up?
2. Should I call my insurance company?
3. Should I contact the City?
4. Will the City pay for my damage?

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1. How should I deal with a flood?
2. Should I call my insurance company?
3. Should I contact the City?
4. Will the City pay for my damage?

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1. What should I do if I suffered injury or property damage as a result of construction being undertaken by the City?
2. Should I call my insurance company?
3. Should I contact the City?

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1. My vehicle is damaged, what should I do?
2. Should I call my insurance company?
3. Should I contact the City?
4. Will the City pay for my damage?

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1. What is the effective date of the new zoning bylaw regulations for mechanical equipment and venting terminations?
2. What types of building permits are affected by the new zoning bylaw regulations for mechanical equipment and venting terminations?
3. Where can I get a copy of the City of Coquitlam Zoning Bylaw and siting exceptions for mechanical equipment?
4. Where do I find the zoning setbacks and new siting exceptions for mechanical equipment?
5. Does the additional 1.0 meter interior side yard setback apply to mechanical equipment inside the building?
6. What mechanical equipment is regulated by the siting exceptions in the zoning bylaw?
7. What vent terminations are regulated by the siting exceptions in the zoning bylaw?
8. What mechanical equipment and vent terminations are not regulated by the new siting requirements in the zoning bylaw?
9. Where must the vent terminations be located?
10. Who should I contact if I have questions or need more information about the new zoning bylaw regulations for mechanical equipment and venting terminations?

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1. Are all pesticides now restricted?
2. How do I know if a pesticide is restricted or permitted?
3. How can I dispose of pesticides?
4. Can I use pesticides on Giant Hogweed?
5. Can I use pesticides to treat the European Chafer Beetle?

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1. When is a plumbing permit required?
2. When is a plumbing permit not required?

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1. What cardio equipment is available?
2. What strength equipment is available?

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1. I would like to remove a tree on my private property and my property is not undergoing redevelopment. Do I need a permit from the City?
2. I want to remove a tree from my yard but it might be shared between me and my neighbor, what can I do?
3. There is a City tree on the boulevard or greenbelt that drops leaves into my gutters and yard. Can the City please remove this tree?
4. I would like to cut/prune my private property tree so it doesn’t grow too big in the future. Can I do this without a permit?
5. My neighbor’s tree overhangs onto my property. Can I trim back its branches?
6. There is a large tree on my property that really sways in the wind. Is this dangerous?
7. I would like to prune or trim my tree. Who can I hire to perform the work that will ensure my tree stays healthy and beautiful? Will the City prune my trees?
8. My neighbor’s tree seems hazardous and I want something done about it, what are my options?
9. There is a City tree on the boulevard or greenbelt that looks hazardous, dead, or dying. Who should I contact?
10. I believe my tree or a City tree is beginning to die. What are signs that the tree may be in decline and what should I do?
11. My property backs onto a greenbelt/natural area, but it is my property. Can I remove trees if I want to?
12. There is a City boulevard tree fronting my property. Can I water it during the summer? Can I prune it?

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1. What is a Public Hearing?
2. What is a Public Notice?
3. What is a Public Hearing Brief?

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1. How do I create an account?
2. Do I need to have an account to search for programs or view availability?
3. Where do I login?
4. I have a login but forgot my password?
5. Is my personal information secure?
6. I want to register online but don't want to give my email address, what do I do?
7. I don't want to register online; can I just register in person or over the phone?
8. Can I manage my own information in this system?
9. If the program is full, how do I add myself to the waitlist?
10. How do I know when I’ve successfully registered for a program?
11. How can I view my schedule?
12. Can I withdraw from a course online?
13. Is there a fee to withdraw from a program?
14. How can I see the credit on my account?
15. How can I remove someone from my account?
16. Can I use a Coquitlam Parks, Recreation and Culture gift card online?
17. I have previously held an account with the City of Coquitlam, but I can't login.
18. I have an account, but I can't see the course I registered for.

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1. How is the municipal property tax calculated?
2. How does fluctuation in my home's assessment affect my municipal property taxes?
3. If the value of my property increases, does the City get extra revenue?
4. Why does my municipal property tax go up more than the property tax increase approved by Council?

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1. How can I find out more about what Riverview Hospital records are at the City of Coquitlam Archives?
2. Can I donate something to the Riverview Hospital Artifact collection?
3. Can I borrow something from the collection for a display?
4. Are there items from the hospital in other collections?
5. How can I learn more about the history of the Riverview Hospital?
6. Can I share my story about the history of the Riverview Hospital with someone?
7. I have additional information about an item in the Riverview Hospital Artifact Collection. How can I let someone know?
8. Do you have information about my family member who was a patient or employee at the hospital?
9. How can I find out more about future plans for sumiqwuelu (formerly the Riverview lands)?
10. Can I visit sumiqwuelu?
11. Are the artifacts in the Riverview Hospital Artifact Collection going to be displayed?

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1. What is a secondary suite?
2. Can my home contain a secondary suite and what makes it legal?
3. What are the benefits of legalizing my secondary suite?
4. What should I consider when designing my suite?
5. How will a secondary suite affect my utility bill?
6. What City services are available to me?
7. Which documents are required for a Secondary Suite Permit Application?
8. How can you remove a secondary suite?

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1. Do I qualify for a Spirit of Coquitlam Grant?
2. What are the priorities of the Spirit of Coquitlam Grant?
3. When will I know if my application has been approved?
4. Am I guaranteed funding if I submit an application?
5. My project budget has changed since I applied. What should I do?

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1. What kind of Street Vendors can apply?
2. Where can I operate?
3. When can I operate?
4. How much does it cost?
5. What are the requirements?
6. Is there a specific intake date for the Street Vending Program?
7. How do I apply to operate as a Street Vendor?

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1. Why would I need to make a subdivision application?
2. How will I know if I need to give some of my property to widen the road or lane?
3. Will each of the three triplex units, or each of the four fourplex units, be able to be owned separately?
4. Will my Subdivision Application or Watercourse Development Permit Application be reviewed at the same time as my Development Permit Application?

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1. What drop-ins are included in the pass?
2. What are the age ranges?
3. Is this pass for Coquitlam residents only?
4. What are the dates that the membership is valid?
5. Is this pass refundable?
6. What is the adult admission with a child (under 7 years old) who has a Summer Child & Youth Pass?
7. Can youth (under 16 years of age) use the pass for the fitness centre?
8. What ages can take the Youth Fitness Orientation?
9. Are youth able to work out alone if they complete the Youth Fitness Orientation?
10. What does the Youth Fitness Orientation include?

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1. How do I know my business qualifies for the program?
2. How can I use this space?
3. Can alcohol be served?
4. How long will it take to get a temporary permit?
5. When does this program end?
6. Do I need insurance?

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1. Why should I get rid of my 13-litre toilet?
2. How do I know if my old and new toilets are eligible for the rebate?
3. Is there a deadline to apply? How many rebates can I apply for?
4. Do I have to throw away my old toilet? Where can I dispose of it?
5. Do I have to be the registered homeowner to apply?
6. My water efficient toilet was purchased and installed by my plumber. What do I do if I don’t have a receipt for my new toilet?
7. Will installing a low-flow toilet cause backup issues in my sewer pipe?
8. If there are items I’m not supposed to flush down the toilet, where should I dispose of them?

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1. What happens at a Town Hall?
2. Will all questions get answered?

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1. What is a tree risk assessment?
2. Why was an assessment needed for Burke Mountain?
3. Will I receive the results of the assessment?
4. How will the hazard work affect the streams and wildlife?
5. Who conducted the assessment?
6. Now that trees have been removed from the covenant are registered to my property, can we use or modify this space?

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1. How do I report a tree of concern?
2. What are my responsibilities as a homeowner?
3. How are trees considered in new site developments?
4. How does the Building Permit process ensure that the treed areas have been considered?
5. What is a Restrictive Covenant?
6. How do I know if I have a Restrictive Covenant on my Land Title?
7. What is the City doing to manage trees in my area?

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1. My Garbage, Green Cart(s) or recycling wasn’t collected today. What do I do?

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1. I have a class at a recreation facility. Will it be open if it’s snowing?
2. Will parking lots at City facilities or parks be cleared during snow events?

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1. Who is responsible for clearing sidewalks?
2. Is there a “right” way to shovel the driveway or sidewalk?
3. I’m a senior or have a disability and am unable to clear my sidewalk or driveway. What can I do?
4. Do I have to clear all of the sidewalk?
5. Who is responsible for clearing walkways such as the Mariner overpass?
6. Why hasn’t the sidewalk in front of the school been cleared?

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1. Why hasn’t the City cleared the catch basin in front of my home? It’s covered in snow!

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1. How can I prepare for a snow or winter weather event?
2. How can I get up-to-date information from the City during a weather event?
3. Is there a manager I can speak to about my concerns?

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1. The lake looks frozen. Can we skate on it?

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1. Can I park on the street when it’s snowing?

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1. When will my street be plowed?
2. How do I report an area that needs plowing or a sidewalk that hasn’t been shoveled?
3. Why did the plow fill my driveway with snow?
4. Why can’t I just shovel snow onto the road for the plow to pick it up?
5. Why hasn’t the City plowed my lane?
6. Should I move my basketball hoop?
7. Why hasn’t my road been salted yet? It’s very icy!
8. Does the City plow curb to curb?
9. Why can’t the City remove the snow instead of piling it up?
10. What if I have a medical emergency and can’t get out of my house?
11. What if I have a regular medical condition and I need to be able to get out of my house in order to receive treatment or medical attention?

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1. Who do I call if I have concerns about a tree during a wind storm?
2. My power has gone out. What do I do?